For example, Kaspersky will detect and delete infected files with "auto block/delete" settings without users' permissions. This can potentially cause unnecessary troubles when Kaspersky Antivirus or Kaspersky Internet Security reports a false-positive infection and deletes a file or folder we still need. What should we do when this happens? Don't get frustrated just yet, there are ways to fix this.
Recover files from Quarantine
Kaspersky will not bluntly delete your files permanently. Instead, it will send the suspicious files to an isolated area call "Quarantine" to avoid the further spreading of the virus infection. You can inspect those deleted files and determine for yourself whether or not you should recover or permanently remove the files.
If the file is useful, you can restore it the following way:
1. Open the Kaspersky Virus Removal Tool and click Quarantine.
2. On the Quarantine tab, browse the files and select the file you would like to restore and click Restore. (Click Delete to permanently remove the file if you are sure that it is malicious.)
3. Click Restore in the Warning dialog box to confirm your action.
How to Recover Files Permanently Removed
If the files have been clear out and you cannot find them in Kaspersky “Quarantine”, your best choice would be using a third party data recovery tools. H Data Recovery Software performs an in-depth scan of the drive and restores deleted files like documents, pictures, photos, videos, music, emails and more from the hard drive, pen drive, memory cards and other flash cards. It is the most preferred software to recover files deleted by antivirus software such as Kaspersky, Avast, AVG, etc. To restore files deleted by Kaspersky, follow the below-mentioned steps using H Data Recovery Software:
Step 1. Launch H Data Recovery Software and select "Deleted Your files Accidentally" by clicking the icon.
Step 2. Select the partition where your files used to be before they get deleted. If you wish to recover files on Desktop or from Recycle Bin, choose partition (C:). Click Next to start the scan process. It only takes few seconds
Step 3. When scanning is done, you will be able to see all the files that can be recovered. Check the files you wish to recover and click Next to start the recovering process. If the scanning process failed to find your lost file, try our new feature "Universal Recovery". It is a special module that scans deeper into the file structure and locates all deleted files.
Step 4. The last step where you choose a path to store the recovered files. Click Next and you should have them back in no time! Here you should save all the recovered files on another disk to avoid data overwriting.
If you are using Avast or AVG anti-virus software, check below a related article.
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